92pkre Privacy Policy

01 Introduction

This Privacy Policy ("Policy") is published by 92pkre ("the Platform", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://92pkre.vip. This Policy describes how 92pkre collects, uses, stores, discloses, and protects the personal information of all registered members and visitors, with particular attention to the needs and rights of Pakistani players.

92pkre is committed to handling your personal data with transparency, integrity, and respect. We operate in alignment with internationally recognised data protection principles, including those reflected in the General Data Protection Regulation (GDPR) framework, even where that framework does not apply directly by force of law. We believe Pakistani players deserve the same rigorous standards of data protection afforded to users anywhere else in the world.

By accessing the 92pkre website, registering an account, making a deposit, or using any service offered through the platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree to any part of this Policy, please discontinue your use of the platform and contact our support team to arrange account closure.

02 Data We Collect

92pkre collects personal data through several distinct channels during your interaction with the platform. The categories of data collected, and the context in which they are collected, are described in full below.

2.1 Registration Data

When you create a 92pkre account, we collect: your full legal name as it appears on your CNIC or other valid government-issued identification; your date of birth; your email address; your Pakistani mobile number; and a username and password of your choosing. This information is required to establish your account identity and is used for all subsequent account-related communications.

2.2 KYC Verification Data

In compliance with our Anti-Money Laundering obligations and responsible gaming requirements, 92pkre may require you to submit the following documents before processing withdrawals or lifting account deposit limits: a scanned or photographed copy of your CNIC (both sides); a live selfie image held next to your CNIC; a copy of a recent utility bill or bank statement confirming your residential address in Pakistan; and, where relevant, a screenshot of your JazzCash or EasyPaisa account showing your registered mobile number linked to your wallet.

2.3 Financial Transaction Data

92pkre records all financial transactions conducted through your account, including deposit amounts, withdrawal requests, payment method details (such as JazzCash wallet identifiers, EasyPaisa numbers, HBL or UBL account references, and Meezan Bank details), transaction timestamps, and transaction reference numbers. We do not store full card numbers; card payment data is processed and tokenised by our certified third-party payment processors.

2.4 Gameplay and Betting Data

We collect records of all gaming activity conducted through your account, including the games played, bet amounts and outcomes, session durations, bonus usage, and wagering history. This data is used for account management, dispute resolution, responsible gaming monitoring, and fraud prevention purposes.

2.5 Technical and Device Data

When you access 92pkre, our servers automatically collect certain technical data, including your IP address, browser type and version, operating system, device type and model, screen resolution, referring URL, and time-zone setting. This data helps us optimise the platform for Pakistani users and detect suspicious access patterns.

2.6 Communications Data

If you contact 92pkre via live chat, email, or any other support channel, we retain records of those communications including the content of messages, timestamps, and any attachments you provide. This is necessary for dispute resolution and service quality purposes.

03 How We Use Your Data

92pkre uses your personal data for the following purposes, each of which is supported by an appropriate legal basis as described in Section 4 of this Policy:

• Account Administration: Creating, maintaining, and managing your 92pkre member account, including password resets, email verification, and account security alerts.
• Identity and Age Verification: Confirming that you are who you say you are and that you meet the 92pkre minimum age requirement of 21 years before allowing access to real-money games and betting markets.
• Payment Processing: Facilitating PKR deposits and withdrawals through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa/Mastercard, and USDT, and maintaining accurate financial records of all transactions.
• Fraud and AML Monitoring: Detecting, investigating, and preventing fraudulent activity, money laundering, identity theft, bonus abuse, and other financial crimes through automated and manual review of account behaviour and transaction patterns.
• Responsible Gaming: Monitoring your gameplay patterns for indicators of problem gambling, enforcing deposit limits, loss limits, cooling-off periods, and self-exclusions you have set, and proactively reaching out where our systems flag a potential concern.
• Customer Support: Responding to queries, resolving disputes, processing complaints, and maintaining records of our support interactions for training and quality assurance purposes.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the design, performance, and content of the 92pkre platform for Pakistani users.
• Marketing Communications: Sending promotional emails, SMS notifications, and in-platform messages to players who have explicitly opted in to receive them. You may withdraw this consent at any time.
• Legal and Regulatory Compliance: Meeting our obligations under applicable gaming licences, AML regulations, and any lawful request from a regulatory authority or law enforcement body.

04 Legal Basis for Processing

92pkre processes your personal data under the following legal bases, consistent with internationally recognised data protection principles:

• Contractual Necessity: Processing your registration data, KYC documents, and financial transaction records is necessary to fulfil the contractual relationship between you and 92pkre as established when you create your account and accept our Terms and Conditions.
• Legal Obligation: Processing for AML compliance, age verification, fraud reporting, and regulatory record-keeping is required by the legal and licensing obligations under which 92pkre operates.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement is conducted on the basis of 92pkre's legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for marketing communications and optional analytics cookies is conducted solely on the basis of your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

05 Data Sharing & Disclosure

92pkre does not sell, rent, or trade your personal data. We share your data only in the following limited and necessary circumstances:

5.1 Service Providers

92pkre engages carefully vetted third-party service providers to assist with specific operational functions, including payment processing partners (JazzCash, EasyPaisa, and our card processing intermediaries), identity verification and KYC service providers, game studios and platform technology providers, customer support tools, and fraud detection systems. All service providers are bound by contractual data processing agreements that prohibit them from using your data for any purpose beyond the specific service they provide to 92pkre.

5.2 Regulatory and Law Enforcement Authorities

92pkre may disclose personal data to gaming regulatory authorities, financial intelligence units, tax authorities, or law enforcement agencies where required to do so by law, valid legal process, or lawful order. In such cases, 92pkre will disclose only the minimum data necessary to satisfy the legal requirement and will, where permitted by law, notify you that such a disclosure has been made.

5.3 Business Transfers

In the event that 92pkre undergoes a corporate restructuring, merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified in advance of any such transfer and of any material changes to the processing of your data that would result from it.

5.4 With Your Consent

92pkre will share your personal data with any other third party only where you have given your explicit prior consent to such sharing. You may withdraw that consent at any time.

06 Cookies & Tracking Technologies

92pkre uses cookies and similar tracking technologies on its website to ensure the platform functions correctly, to remember your preferences, and — where you have consented — to analyse how you interact with the platform.

6.1 Strictly Necessary Cookies

These cookies are essential for the 92pkre platform to function. They maintain your login session, remember your language and currency preferences, and protect against cross-site request forgery. You cannot opt out of strictly necessary cookies while using the platform.

6.2 Performance and Analytics Cookies

With your consent, 92pkre uses anonymised analytics cookies to understand how players navigate the platform — which game categories are most popular, where users encounter difficulties, and how overall page performance can be improved. This data is aggregated and does not identify you individually.

6.3 Marketing Cookies

With your explicit consent, 92pkre may use cookies to personalise promotional content shown to you on the platform. You may withdraw your consent for marketing cookies at any time through the cookie preference centre accessible from the platform footer.

6.4 Cookie Retention Periods

Session cookies expire when you close your browser. Persistent cookies used for preference storage and analytics are retained for a maximum of 13 months from the date they are set, after which they are automatically deleted and, where applicable, renewed only with your refreshed consent.

07 Data Retention

92pkre retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by our legal and licensing obligations:

• Account and Registration Data: Retained for the lifetime of your active account, plus a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years from the date of verification, as required under international AML standards applicable to our operating licence.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Gameplay Records: Retained for a minimum of three (3) years from the date of each gaming session, for dispute resolution and responsible gaming purposes.
• Support Communications: Retained for a minimum of two (2) years from the date of the most recent communication in each support thread.
• Marketing Consent Records: Retained for the duration of your opt-in plus two (2) years following any opt-out, to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with 92pkre's data disposal procedures.

08 Your Data Rights

92pkre recognises and respects the following rights in relation to your personal data. To exercise any of these rights, please contact our Data Protection team at the address provided in Section 13.

• Right of Access: You may request a copy of all personal data 92pkre holds about you. We will provide this in a structured, commonly used, machine-readable format within thirty (30) days of a verified request.
• Right to Rectification: If any personal data held by 92pkre is inaccurate or incomplete, you have the right to request correction. Corrections to KYC data may require submission of updated supporting documents.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to 92pkre's legal retention obligations; we cannot delete data we are required by law to retain.
• Right to Restriction: You may request that 92pkre restrict processing of your data while a dispute regarding accuracy or lawfulness is under review.
• Right to Data Portability: You may request that 92pkre provide your personal data in a portable format suitable for transfer to another controller.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, and to any direct marketing processing. Objections to marketing are actioned immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to the withdrawal.

09 Children's Privacy

92pkre is strictly an adults-only platform. No person under the age of 21 is permitted to register, deposit, or play on 92pkre. We do not knowingly collect personal data from any individual under the age of 21. Our registration process requires date-of-birth confirmation, and our KYC process verifies age against government-issued identification prior to the activation of withdrawal privileges.

If 92pkre becomes aware that personal data has been submitted by or on behalf of an individual under the age of 21, that account will be suspended immediately, all gameplay records will be reviewed, any deposited principal may be returned at 92pkre's discretion following investigation, and all data associated with the underage account will be deleted from our systems as soon as practicable following the conclusion of any regulatory reporting obligations.

10 Security Measures

92pkre implements a multi-layered security framework to protect the personal data of our Pakistani players against unauthorised access, alteration, disclosure, or destruction. Our key security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 92pkre servers is encrypted using industry-standard TLS 1.2 or higher.
• Password Hashing: Account passwords are never stored in plain text. They are hashed using a modern one-way cryptographic algorithm with unique per-account salting.
• Two-Factor Authentication (2FA): 92pkre offers optional 2FA for all account holders, adding an additional verification step at login to protect against unauthorised account access.
• Access Control: Internally, access to personal data and financial records is restricted to authorised personnel on a role-based, need-to-know basis. Access logs are maintained and reviewed.
• Regular Security Audits: 92pkre undergoes regular third-party security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Data Breach Response: In the event of a data breach that poses a risk to your rights and freedoms, 92pkre will notify affected members without undue delay and, where required, report the breach to the relevant regulatory authority within 72 hours of becoming aware of it.

Despite these measures, no internet-based system is 100% immune to security risks. You play an important role in keeping your account secure by choosing a strong unique password, enabling 2FA, and never sharing your login credentials with any third party.

11 International Data Transfers

92pkre's core data infrastructure is hosted on servers located in secure, internationally recognised data centre facilities. In the course of operating the platform, certain personal data — particularly gameplay data and KYC documents — may be processed by our service providers in jurisdictions outside Pakistan. Where such transfers occur, 92pkre ensures that an adequate level of data protection is maintained through one or more of the following safeguards:

• Binding contractual agreements with receiving parties that impose data protection obligations equivalent to those described in this Policy.
• Transfer to countries or organisations that have been recognised as providing an adequate level of data protection by relevant international standards bodies.
• Implementation of approved standard contractual clauses in data processing agreements with overseas service providers.

You may request details of the safeguards applicable to any specific international transfer of your data by contacting 92pkre's Data Protection team using the contact details in Section 13.

12 Updates to This Policy

92pkre reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or our operating licence conditions. When a material change is made to this Policy, we will notify registered members via the email address associated with their account or through a prominent in-platform notification, at least fourteen (14) days before the amended Policy takes effect.

The "Last Updated" date displayed at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically. Your continued use of the 92pkre platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.

If you object to any changes to this Policy, you should cease using the platform and contact our support team to request account closure and deletion of your data in accordance with our retention obligations.

13 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a complaint about how 92pkre has handled your personal data, please contact our Data Protection team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week from within your logged-in 92pkre account dashboard.
• Subject Line: Please include "Privacy Request" or "Data Complaint" in the subject of your email so your message is routed directly to the relevant team.

92pkre will acknowledge all privacy-related contacts within 72 hours and will aim to resolve complaints within thirty (30) calendar days. Where a complaint cannot be resolved to your satisfaction through our internal process, you have the right to escalate the matter to the relevant data protection supervisory authority or to our gaming licence regulator.